U.S. DEPARTMENT OF STATE
August 12, 2005
Passport Services Introduces Online Application Status-Checks Effective
August 12, 2005, customers who have recently applied for a U.S.
passport and want to know the status of their application may do so by
accessing <http://travel.state.gov/passport/get/status/status_2567.html>
using a standard Internet browser. Customers can securely enter their
last name, date of birth, and the last four digits of their Social
Security Number to receive information on the status of their
application. A customer's personal information will remain in our system
only long enough for he or she to complete their inquiry, thus protecting
that data, as authorized by law. This information will then be deleted
from our system.
This service will enhance the status-check option currently only available
to customers by phone or email at the National Passport Information Center
(NPIC). It will also allow Passport Services to better allocate resources
at NPIC by freeing Customer Service Representatives to respond to other
calls and inquiries, reducing waiting time.
Customers may still request an application status-check via email, at
travel.state.gov <http://travel.state.gov/>, or by calling, toll-free, the
National Passport Information Center at 1-877-487-2778 (TDD/TTY
1-888-874-7793).
For more information on applying for a U.S. passport, forms, and a wealth
of other international travel information, please visit our website at
travel.state.gov.