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[D2lnews] Apologies for problems Sunday morning



Sorry for the delay, but I just found out that there were some issues
with D2L this morning. Our apologies for any problems this unexpected
issue raised. Here's the scoop:

--- Dan Voeks <dvoeks@wisc.edu> wrote:
> This morning between midnight and 8:00 AM, the firmware on most of
> the UW-Madison campus network devices was upgraded as part of a
planned
> outage.  These changes resulted in unexpected problems today with a
> variety of services including Learn@UW.  The issue is documented in
> an Impact 1 case record, viewable at
> https://helpdesk.wisc.edu/outage.php?caseID=060528-0028&action=3
> 
> At this point in time we have confirmed that the Learn@UW service is
> back up and fully functional.  Further technical details on the
> resolution will be included in the impact 1 case record.
> 
> Thank you for your patience and please enjoy the remainder of this
> holiday weekend.
> 
> Best regards,
> Dan
> 
> --
> Dan Voeks
> Learn@UW Utility
> Academic Technology
> Division of Information Technology (DoIT)
> University of Wisconsin-Madison
> 
>